Workshop/Event Cancellation Policy (all workshops and events, unless otherwise noted below): Due to the custom nature of our studio, registration fees are non-refundable. Registration cancellations made at least 7 days in advance of a workshop will be granted a class credit for a future workshop (to be used within 30 days).
Ex: Saturday 6:00 workshop, cancellation would be needed the Saturday before by 6:00 PM (we are sorry for the inconvenience).
Late Notice Cancellation (all workshops and events, unless otherwise noted below): Any notice given less than 72 hours prior to a workshop will be subject to a transfer fee of $25 to move to a future class* (you must use the original design/purchase within 30 days - if original workshop is not scheduled within 30 days, guest can reschedule to the next scheduled).
Special Events: Registration cancellations made at least 7 days in advance of a workshop will be granted a workshop credit for a future workshop (to be used within 30 days). Notice given less than 72 hours prior to a special event workshop will be subject to a $15 packaging fee plus shipping if required (materials will be held for pickup for 3 days). Please note, we cannot guarantee the freshness of any perishable food items (if applicable) if not picked up the same day. Special event cancellations and no shows will not be moved to a future workshop. No refunds. No exceptions.
No Show: Any guest that is a no-show will forfeit the missed session. If custom materials were created, they will be kept on hand for 7 days to be picked up/take home (a $15 packaging fee plus shipping if applicable will apply).
Our sole liability in relation to any cancellation, postponement, or change shall be limited to the price paid by you for such workshop and we shall not be liable under any circumstances for any consequential losses.
Private Event/Party Cancellation Policy: A deposit is due when booking your private event/party. This deposit is NOT applied towards your event/party’s total due balance. If you are unable to meet the minimum required, you will be responsible for the difference. Deposits are non-refundable. If you choose to cancel your private event/party more than 14 business days in advance, you may move your deposit to a future date. A $25 date change fee applies. If you choose to cancel your event/party less than 14 business days in advance, the deposit will not be refunded due to the nature of our studio and the demand for private event/party times on our calendar.
If the project you’ve chosen for your private event/party requires any customization, we require all attendees to register and provide complete customization information for their project at least 72 hours in advance so we can prepare the materials for your event/party.
Other Cancellation Policies: If for any reason Artistic Fusion deems it necessary to cancel or reschedule a workshop due to hazardous weather or other unforeseen circumstances, all registered guests will be notified as early as possible. In the event a workshop is cancelled due to an unforeseen event, guests will have the option to transfer to the rescheduled workshop (or attend the same workshop within 90 days), using original materials created.
Due to staffing, Artistic Fusion reserves the right to cancel any event with less than 6 registered guests. Registered guests will have the option to transfer to the rescheduled workshop (or attend the same workshop within 90 days), using original materials created.
Late registration for personalized project requests are reviewed on an individual basis and depend on time, available staff to prepare materials, and seat availability.